Background
FitGear, an online store for fitness equipment, sought to increase their AOV which had plateaued.
Challenge
- Stagnant AOV: Despite a steady flow of transactions, the AOV was stuck at around $75.
Objectives
- Increase the AOV from $75 to $100.
Implementation
Product Bundling and Upselling:
- Before: Products were sold individually with no incentives for larger purchases.
- After: Introduced bundled offers combining complementary products at a discount, and strategically placed upsell offers on high-traffic product pages.
- Result: Customers were more inclined to buy additional items, significantly increasing the AOV.
Outcomes
- AOV: Increased from $75 to $105.
- Overall Revenue: Increased by 25% as more customers opted for higher-value bundles.